Frequently Asked Questions
The cost of photo restoration will depend on the severity of damage and time required to fix it. Small repairs may take less than an hour but larger more complicated restorations may take many hours. We can only make a judgement once we have inspected the image. A full quotation will be sent to you by email. For more information on price please refer to the price guide, find out more.
The safest way to send us your photo is not to send it at all but to have a scan made and then email that file to us. Alternatively you could put the scanned photo file onto a C.D. and post that to us. If you do decide to send us your original photo then please use a courier service such as 'Courier Post' to ensure it arrives safe and sound.
We will normally have your order processed in 3-5 working days. A proof of the restored photo will be emailed to you, for your approval before we go ahead and print your photo. Delivery will be by courier service once payment has been received.
If you are in New Zealand then kia-ora my friend, you can use online banking to make a direct credit to our account.
Pixelbox ltd. 38-9007 0854173-00.
PixelFIX.co.nz trades under the name of PixelBOX and all payments are to be made payable to PixelBOX.
You can also pay using your Visa or Mastercard Credit Card online through our secure Paymate connection. There is a 3.5% surcharge for credit card transactions. Paymate is processed through a securely encrypted web page.
General settings for a 6x4 image:
600 dpi resolution full colour RGB (even for black & white photos)
Maximum quality JPEG setting.
This should result in file that is about 6-7MB in size.
We can print quite large from this size of scanned photo, if required. If your original photo is smaller or larger than 6" x 4" then file size will vary accordingly, so will the final print size.
RESTORE MY PHOTO NOW
Restore, Re-touch, Colourize, Print, Scan or Canvases.
What Our Customers Say About Us
Looking for Photo resuscitation then you will not beat Pixelfix for care and understanding and outstanding quality and price.
Amazing fix to a very damaged family portrait from my youth. The mans a magician.
Richard has done a great job restoring my parents old wedding picture. He did it within a week and there were no hassles at all. Great communication and 5 star work!
Great service, fast, fair pricing and great finished product. Very happy with Pixelfix, I will certainly be using their services again soon.
I would recommend Richards care and expertise with photo restoration and the final product is wonderful.
Fast and Friendly service. Great restoration results! Will definitely be a repeat customer.
PixelFIX provided a fantastic service. They replied to my query very quickly and were friendly and helpful. I'm very happy with the results of the restoration.
Great speedy service, easy to deal with and happy with endresult!
I presented Richard with two aerial photos of our farm. One dating from maybe the 1950s or 60s was originally B&W and then hand painted to provide colour. The second was from the 70s and badly faded. Both had been hanging in the garage for the last 20 years and were not in great shape. Richard scanned the photos, restored them and printed them on canvas. They are now beautiful testaments to the 3 generations who have lived on the farm. Thank you for helping us save such precious memories.
Richard did a fantastic job in repairing my photo. His craftsmanship is excellent. He takes a very close look at every details and more than matched my expectations.
Great service, great result, easy to deal with.
See more of our latest photo restoration and other work.
Why Choose PixelFIX
Join the many satisfied customers who have used our services.
Photo Restoration Artist
I have been working as a professional photographer for over 20 years and digitally restoring photographs for 18 years. I am very passionate about importance of photographs. The very personal nature of the images and their ability to provide a window in to a moment in time. I look forward to working with you, and bringing back to life those precious memories.